Privacy Policy

At HRC Riverview Concrete, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

When you contact us or request our services, we may collect the following information:

• Your name and contact information (phone number, email address)
• Your property address and project details
• Communication preferences
• Project photos and site information
• Payment information for completed services

How We Use Your Information

We use your information to provide you with excellent service. Here's how:

• To respond to your inquiries and provide quotes
• To schedule and complete your concrete project
• To communicate updates about your project
• To process payments and maintain records
• To send you important service updates or reminders
• To improve our services and customer experience

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (payment processors, scheduling software)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

Website Data Collection

Our website may collect certain information automatically:

• Browser type and device information
• IP address and location data
• Pages visited and time spent on our site
• Referring website or search terms used

This information helps us understand how visitors use our website and improve their experience. We may use cookies and similar technologies to collect this data.

Your Rights and Choices

You have control over your personal information. You can:

• Request to see what information we have about you
• Ask us to correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted communications, and limited employee access to personal data. However, no system is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your information for as long as necessary to provide services and comply with legal obligations. Project records are typically kept for seven years for warranty and legal purposes. Marketing contact information is kept until you ask us to remove it.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll post any changes on this page with an updated date. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: